Terms and Conditions

By purchasing from RaarNova, you agree to the following terms of service.

PRIVACY POLICY

  • At RaarNova, your privacy is extremely important. Any information you submit to our website, or that is gathered by a “cookie” during your visit, is used strictly by RaarNova to maintain a record of your purchases and for promotional reasons.
  • We do not sell, transfer, rent or trade your information to any third party.
  • All personal information submitted through our site is confidential. Under no circumstances will we disclose or share your information with an unauthorized third party.

SHIPPING & DELIVERY

  • The use of the RaarNova site is intended only to people and entities able to form legally binding agreements and with the purpose of purchasing items for personal use by themselves or as gifts.
  • All items purchased from RaarNova are made pursuant to a shipment contract.
  • This means the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.
  • Delivery Time = 3-4 business days processing time + Shipping time. You could get the shipping option/carrier with shipping rate and delivery time when you check out.
  • If you selected free shipping, please allow sufficient time with free shipping option if you need your order for events on specific date.
  • Tracking link of your shipment will be sent to you via email once your order has been shipped.
  • Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.

RETURNS & CANCELLATIONS

At RaarNova, your satisfaction is our goal. We accept Return and Exchanges and will do our best to help you.

Please review below details for returns and cancellations:

  • For returns please contact us within 3 days after receiving your order and return goods within 14 days of receiving. If you do not contact us within 3 days or the product is not returned within 14 days of receiving, it is not subject to refund.
  • The goods must be returned as they have been received. Not washed, remade, or worn.
  • Buyer will be responsible for return shipping cost.
  • Once your order has been submitted, you may cancel your order within 30 minutes of order placement. If you wish to cancel an order, please contact raarnova@gmail.com.
  • It may take up to 7-10 business days for the refund to the original form of payment.
  • RaarNova reserves the right to make any amendments to this policy at any time.

PAYMENT POLICY

At RaarNova, we accept all major credit cards, Apple Pay and payments made through PayPal. Full payment is required for your order to be processed.

All prices listed on site are in USD.

DISCLAIMER AND LIMITATION OF LIABILITY

  • RaarNova portrays products as accurately as possible. However, RaarNova does not warrant that product descriptions, pictures, or any other content of RaarNova is accurate, complete, reliable, current, or error-free. Variations caused by technical, typographical, digital, or photographic reasons may occur.
  • Colors may be incorrect due to your monitor settings. We cannot guarantee that your monitor’s display will be accurate.
  • If you receive a product that did not have an accurate description, you may return the product new and unused for a refund. All of RaarNova products are guaranteed against defects for 30 days from the date of the invoice.
  • You agree that the sole and exclusive maximum liability to RaarNova arising from any product sold on the RaarNova site is the price of the product ordered.
  • In no event shall RaarNova, its directors, officers, employees, or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

MARKETING USE OF YOUR PERSONAL INFORMATION

  • By signing up for newsletters, you agree to receive special offers and promotions of RaarNova. You can unsubscribe from emails at any time by clicking the unsubscribe link contained in the email.
  • We do not rent, sell, or share Personal Information about you with other people or non- affiliated companies for marketing purposes without your permission.

LIMITED LICENSE

You are permitted to share Content provided through the website on social media sites such as Facebook, Twitter, Instagram, or similar services. This permission is a limited license to use the Content solely for social purposes and not for any competitive or commercial purposes and does not represent a transfer of title in or to any RaarNova Content.

 CONTACTING RAARNOVA

If customers have any comments, questions, or concerns regarding the Policy or any other issues regarding privacy and security, please do not hesitate to contact RaarNova customer service representatives raarnova@gmail.com.